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Contact Us2021-09-16T07:28:21+01:00
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CONTACT US

We believe in fair, long-term relationships that create great food quality and value. Please feel free to get in contact with us here if you have a question, query or special request.

If you would like to make an order over the phone then please just call us on 01527 460465

FAQs

Got a question? Jump on the chat by clicking support at the bottom left of the screen, or read our FAQs:

What is 44 foods?2021-07-05T14:28:14+01:00

We connect producers to customers and deliver high quality produce direct to your door.

How does the product arrive?2021-07-05T14:28:14+01:00

It arrives in a specially designed box, which keeps chilled product chilled. Our courier/drivers deliver and leave contact free on your doorstep.

Can I recycle my packaging?2021-07-09T13:06:18+01:00

You can recycle or re-use your packaging. If your delivery has been made by our own driver you can return it to us.

What payment methods do you accept?2021-07-09T13:07:45+01:00

We accept PayPal, debit and credit cards, Apple Pay and Google Pay.

Can I subscribe?2021-07-09T13:08:18+01:00

Yes we have developed a fully flexible subscription model, which can be changed at any time.

How do I order?2021-07-05T14:28:14+01:00

You can order online or by calling our customer services team on 01527 460 465.

When will I be charged?2021-07-05T14:28:14+01:00

You will be charged on the day of order.

Where do you deliver?2021-07-09T13:05:18+01:00

We deliver anywhere in the UK mainland.

How do I book a delivery slot?2021-07-05T14:28:14+01:00

We do not book delivery slots as you do not need to be in to receive the delivery. You will receive a 2 hour window from our courier.

How do I get notified of a delivery time?2021-07-05T14:28:14+01:00

You will receive a 2 hour window from our courier.

Which days do you deliver?2021-07-08T11:17:15+01:00

Wednesday, Thursday, Friday and Saturday.

Can I change my delivery date?2021-07-09T13:03:09+01:00

Yes, please call or use the chat function. We aim to help where we can. We order everything fresh so it’s not always possible.

Can I update my delivery address?2021-07-09T13:02:01+01:00

Yes. You can do this from the My Account page. Alternatively you can call us on 01527 460465 or use the chat function.

What do I do if my box arrived damaged?2021-07-09T13:18:00+01:00

Please contact us immediately via chat, phone or email.

What do I do if I am not happy with the quality?2021-07-09T13:17:49+01:00

Please contact us immediately via chat, phone or email.

Can you recycle the gel packs?2021-07-09T13:00:09+01:00

Yes. You can empty them down the sink and then recycle the plastic.

What if I’m not home for my delivery?2021-07-09T12:59:28+01:00

We will leave the delivery in a safe place. Our boxes are specially designed to keep your products chilled.

My box hasn’t arrived as expected, what do I do?2021-07-08T11:18:52+01:00

Please contact us immediately via chat, phone or email.

Where can I find nutritional information?2021-07-09T13:13:10+01:00

You can find this information on our product pages, throughout the site.

How is your meat fish and poultry sourced?2021-07-09T13:13:54+01:00

We source these products from our producers, who supply and deliver them fresh daily.

Do you cater for allergies and dietary requirements?2021-07-09T13:14:35+01:00

We list all of our allergies and dietary needs on the website in the product pages.

Do you sell organic food?2021-07-09T13:15:41+01:00

We do sell some organic products, and they will be listed as organic in the product details.

Do you sell grass-fed beef?2021-07-09T13:16:33+01:00

The cattle are fed on a traditional diet of grass/forage (hay, haylage, and silage during winter months), and cereals such as barley, wheat, and oats.

Do you offer vegetarian or vegan options?2021-07-05T14:28:19+01:00

We do and these are listed clearly on the website. We dont have any meat alternatives right now.

Is your milk homogenised?2021-07-09T13:09:19+01:00

Our whole milk (both organic and non organic) is homogonised. Semi skimmed and Skimmed milk is unhomogenised.

When will my Christmas products arrive?2021-10-13T21:42:03+01:00

The majority of our Christmas product range is available for preorder, with deliveries available after 17th November. Fresh Christmas produce such as turkey and seasonal veg will be delivered on your choice of 21st, 22nd or 23rd December.

Can you guarantee my Christmas delivery?2021-10-13T21:43:33+01:00

There are a number of issues currently disrupting deliveries across the UK. We are working hard with additional premium courier services to mitigate delivery problems. In addition, our excellent relationships with our partners mean that we are confident of good supply levels across the Christmas period.

Can I order my Christmas turkey alongside my regular food shop?2021-10-13T21:48:20+01:00

Please create a separate order for any Christmas items.

When do orders close for Christmas?2021-10-14T13:28:29+01:00

Tuesday 7th will be the final date for peak week deliveries (21/22/23 December) and Tuesday 14th for our 30th December slot.

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    44 Foods Limited

    Atlantic House
    Oxleasow Road
    East Moons Moat
    Redditch
    Worcestershire
    B98 0RE

    01527 460465

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